Effective Date: 5 July 2024
1. Introduction
Welcome to Focalsoft! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment information.
- Technical Information: IP address, browser type, operating system, referring URLs, and other technical data.
- Usage Information: Information about how you use our website, products, and services.
3. How We Collect Information
We collect information through:
- Direct Interactions: When you fill out forms, subscribe to our services, or contact us directly.
- Automated Technologies: Cookies, server logs, and other similar technologies.
- Third Parties: Information from partners and service providers who assist us in delivering our services.
4. How We Use Your Information
We use the information we collect to:
- Provide Services: To deliver our products and services to you.
- Improve Services: To enhance and personalise your experience with our website and services.
- Communicate: To send you updates, newsletters, marketing materials, and other information related to our services.
- Support: To provide customer support and respond to enquiries.
- Security: To protect against fraud, unauthorised transactions, and other liabilities.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our services.
- Business Partners: Trusted partners for marketing, promotional, and other business purposes.
- Legal Compliance: When required by law or to protect our rights and interests.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
7. Your Rights
You have the following rights regarding your personal information:
- Access: To request a copy of the personal information we hold about you.
- Correction: To correct any inaccuracies in your personal information.
- Deletion: To request the deletion of your personal information.
- Restriction: To restrict the processing of your personal information.
- Objection: To object to the processing of your personal information.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage of our website and to enhance your experience. You can control the use of cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Focalsoft
Email: info@focalsoft.co.za
Phone: 031 023 2457
Address: 148 Feilden Drive, Carrington Heights, Berea, Durban, 4001
